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Supporting Forms, Materials and Information

April 4, 2012: 

Supporting forms, materials and informaiton for implementing a local dispute resolution system (DRS) for buyers and sellers

Membership Policy and Procedures Overview

April 4, 2012: 

Information related to the many aspects of membership policy and procedures for boards/associations, including: how policies are created, purpose and functions of local and state associations, the three-way agreement, Board of Choice, and much more.

Guidelines for Considering, Adopting, and Implementing a DRS Arbitration Program

April 4, 2012: 

Arbitration is an informal hearing in front of a neutral third party or panel, the arbitrator(s), who discovers the facts of the dispute through testimony and evidence and then renders a final determination of the dispute, called an arbitration award.

Harassment Complaint Policy

April 4, 2012: 

Local Associations may, at their discretion, adopt the following harassment policy as part of their association bylaws. If adopted, the procedures that follow should be used when considering complaints alleging harassment of association employees by members.

Membership Policy Statements

April 4, 2012: 

Statements of Membership Policy Related to Implementation of Board of Choice.


April 4, 2012: 

This document originally appeared in the Board of Choice Implementation Kit distributed to all boards and associations in May, 1994.  It has been updated to include information on Board of Choice Across State Lines and additional policy changes related to Board of Choice.

* as used herein the term "board" refers to local boards and associations.

Board of Choice

April 4, 2012: 

Commonly asked questions and Statements of Membership Policy concerning Board of Choice and Board of Choice Across State Lines policies.


April 4, 2012: 

Member records are updated on the NRDS system, NAR’s Internet-based database.

National REALTOR® Database System

April 4, 2012: 

NAR Board of Directors at the 2011 Midyear Legislative Meetings & Expo in May approved a motion to extend the date by when all associations must be Central Database Compliant.

Considering, Adopting, and Implementing a DRS Mediation Program

April 4, 2012: 

After reviewing these materials, associations voluntarily decide whether they will offer mediation to consumers. Mediation can be initiated through the use of a mediation clause in the association's standard forms.