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Developing an Ombudsman Program

This presentation was used during the 2011 REALTORS® Conference and Expo. The session included an overview of ombudsman services, a panel discussion, and how to consider implementing ombudsman services locally.

 

This presentation was used during the 2011 REALTORS® Conference and Expo. The session included an overview of ombudsman services, a panel discussion, and how to consider implementing ombudsman services locally.