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Each Board/Association is required to designate a person or entity which is responsible for the administration of the Professional Standards process (which includes the processing of ethics, arbitration and mediation matters under the Code of Ethics) for the Board/Association. If the Board/Association designates an entity such as a Regional Professional Standards Committee, State Association or other entity under a Cooperative Enforcement Agreement, that entity must designate a person who is responsible for the administration of Professional Standards matters. The person so designated shall be known as the "Administrator."

The Administrator is required to successfully complete a course on Professional Standards Administration which meets the learning objectives and minimum criteria as established by the National Association of REALTORS® from time to time.

If, prior to the effective date of these requirements, the Administrator successfully passes a comprehensive examination on Professional Standards administration meeting the criteria established by the National Association, the Administrator will be deemed to have satisfied the requirements of this policy.

If the Administrator has successfully completed one of the following courses prior to the effective date of this policy, said completion will be deemed to satisfy the requirements of this policy:

  1. Association Executives Certified Professional Standards Administrator Certificate (offered at the AE Institute 1989, 1990, 1991, 1992 and 1994)
  2. RCE designation

This policy shall be effective January 1, 2002. A Board/Association must designate an Administrator who has met the requirements of this policy by the effective date of this policy in order to meet the Organizational Standards after January 1, 2002.