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REALTOR BENEFITS®

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Thank you for taking a few minutes to provide your valuable feedback on the technology you use at your association, the technology you wish you had, as well as the technology triumphs and failures of the past year or two. Your feedback -- which you can keep anonymous if you wish -- will help the entire REALTOR association community elevate its understanding of the technology that works and that which doesn't.

NOTE: ONE RESPONSE per association please. (Could be submitted by AEs, Technology Directors, or other association staff.

Complete the questionnaire below by March 14, 2008, to be entered into a drawing for a fantastic digital camera valued at nearly $400! Click here for official contest rules.

First name:

Last name:

Full name of your association:

Your E-Mail address:



1. Rank the following technology issues in terms of importance to your association today (Mark a 1 under your most important issue, a 2 under your second most important issue, etc. Use each number only once):		Teaching members to use the latest technology 1 2 3 4 5 Making money from technology 1 2 3 4 5 Securing data (including listings) 1 2 3 4 5 Affording the latest technology 1 2 3 4 5 Using technology to communicate effectively 1 2 3 4 5

2. My association (choose the statement that best describes your association):		uses the latest technology to exceed member expectations employs technology effectively to improve member service does the most with the technology we have to provide good member service does not have the human or financial resources to keep up with technology

3. Which of the following does your association engage in (mark all that apply):		sends out regular e-mail communications to members hosts a Web site enables electronic voting offers members free or paid e-mail offers members their own free or paid Web sites runs a public listing Web site runs a public real estate info Web site offers Web streaming video content online or video conferencing offers online education offers a showing/scheduling service offers a technology hotline (phone or online)

4. Which of the following does your association MLS engage in? (mark all that apply):		provides an MLS persistent download to participants for their IDX site provides an MLS persistent download to participants for their VOW site provides an MLS transient download to participants for their IDX site provides an MLS transient download to participants for their VOW site monitors the use of listings online by participants or investigates reported misuse of data Click here for a definition of the terms persistent and transient.

5. Which of the following do you offer on your association Web site? (mark all that apply):		dues and fees payment class and event registration live customer service an online chat room for members advertising space for sale a political call-to-action portal where members can send letters or e-mails to political representatives online member surveys online consumer surveys online feedback form news RSS feed

6. Spam is:		A major problem for my association A problem for my association An inconvenience for my association Not a problem at my association

7. What percentage of your technology resources (time and money) were devoted to battling spam in 2007?		none 5% - 10% 10% - 30% 30% - 50% 50% - 70% 70% +

8. Spam filters:		Are blocking nearly all association communications from getting to members Are blocking many association communications from getting to members Are blocking a few association communications from getting to members Are not blocking association communications from getting to members

9. How many computers does your association have?		1-3 4-10 11-19 20-30 30+

10. How many technology staff does your association employ?		0 we use an outside consultant only 1 part time 1 full time 2 3 4 5+

11. Do you have your own servers?		Yes No

12. Do you have your servers in-house or off-site and how many?		in-house 1 in-house 2 in-house 3-4 in-house 5-6 in-house 7-8 in-house 8+ off-site 1 off-site 2 off-site 3-4 off-site 5-6 off-site 6-7 off-site 8+

13. Do you have a technology strategic plan or a section of your strategic plan devoted to technology?		Yes No

14. Which free applications from NAR's Center for REALTOR Technology have you employed?		Messenger -- Voice over IP (VOIP) reCaptcha Identification Technology NoScrape Anti-Screen Scraping Technology eXML E-Mail Redirection Java Mail Manager (Jamm) VisualKeeper None

15. Do you send or post an electronic newsletter or publication?		in addition to a print version in place of a print version

16. What member record software do you use?		Rappitioni Bravepoint Maryland Management Advanced Solutions (iMIS) Other: (write in below)

17. Does your association have a technology committee?		Yes No

18. How much did you spend on technology in 2007?		under $500 $500 - $1,000 $1,000 - $2,000 $2,000 - $4,000 $4,000 - $6,000 $6,000 - $10,000 $10,000 - $15,000 $15,000 - $20,000 $20,000 - $30.000 $30,000 - $50,000 $50,000+

19. Do you use customer relationship management software?		Yes No

20. Rank EACH the following sources for technology information in terms of importance to your association (1 = very important, 5 = not important):		REALTOR.org, REALTOR Magazine, REALTOR AE Magazine 1 2 3 4 5 NAR's Center for REALTOR Technology 1 2 3 4 5 Sessions at NAR Meetings (Annual, Midyear, AEI) 1 2 3 4 5 Vendor booths at NAR Meetings (Annual, Midyear, AEI) 1 2 3 4 5 Other technology meetings (detail below) 1 2 3 4 5 Other technology Web sites/publications (detail below) 1 2 3 4 5

21. Describe your most significant accomplishment in technology in the last year:

22. Describe your most significant hurdle in technology in the last year:

23. If published, I would like my responses to remain anonymous		Yes No

Thank You!

Please click the button below to submit your entry. By clicking on the submit button, you
agree to all contest drawing rules and regulations. Feel free to send comments or suggestions
any time to Carolyn Schwaar, AE Communications Manager, at cschwaar@realtors.org, 312-329-8874.

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