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AE Profile: Courage to Change

August 20, 2012: 

Terry Penza is the 2012 recipient of the William R. Magel Award for excellence in REALTOR® association management, in part for how she leads her association on a continuous adventure, keeping pace with changes in the industry.

Law & Policy: Do You Understand Online Copyright Law?

August 20, 2012: 

Managing the risk of operating Web sites that allow third parties to display content requires not only sound business skills but also knowledge of the special laws that govern the application of liability to the operators of such sites.

HR Connection: The Lowdown on Layoffs

August 20, 2012: 

Although the real estate industry is in a slow but steady climb in parts of the country, other areas are still struggling to recover.

Small Board: Friends in Leadership

August 20, 2012: 

Sometimes it’s great to be “where everybody knows your name,” but for some small associations, the cozy dynamic between volunteer leaders and association staff can veer into “too close for comfort” if you’re not careful.

Management: Tips for Handling Unhappy Members

August 20, 2012: 

For a people pleaser like me, the first question that comes to mind in the aftermath of an enraged-member encounter is: “Is it me?” Is there something I could have done that could have prevented this member’s flash point?

Presidents with Zeal

August 20, 2012: 

REALTOR® AE features four outstanding association volunteers who are working with passion and enthusiasm for the REALTOR® mission.

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