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September 1, 2005

By F. P. Maxson

In a victory for Realtor® associations and the MLSs they operate, a Wisconsin federal court has rejected a challenge to a requirement that only members of a Realtor®
association may participate in the multiple listing service.
June 1, 2005

State and local associations across the country have been inundated with calls from members wanting to contribute to Hurricane Katrina relief efforts.

If you receive calls, here is some essential information to pass on.

First: Refer to the Frequently Asked Questions for members on the main hurricane relief page, which are frequently updated. You're free to post this FAQ at your association Web site.

Also, for associations, there's this info:
June 1, 2005

by Bridget McCrea

REALTOR associations nationwide continually roll out new services and upgrade existing offerings, all in the name of keeping their members informed, up-to-date, and equipped with the most modern tools and resources. Here are some associations' latest and greatest developments.

A Google-like toolbar (download and install with Internet Explorer)
June 1, 2005

11 Ways to Encourage Members to Donate to Hurricane Relief

Associations are proving to be the backbone in the fundraising efforts for the REALTORS® Relief Foundation. Already, NAR has received nearly half a million dollars to be donated to relief funds established by the Louisiana, Alabama, and Mississippi associations of REALTORS.

So how are they doing it? Below are just some of the ways associations are driving members to action:

1. Offer to match member contributions.

2. Call for and accept donations at general membership meetings.
June 1, 2005

New technologies can help improve service to members over the phone.
June 1, 2005

Everyone wins when staffers have authority to make customer service decisions and solve problems.
June 1, 2005

The Power to Serve
Everyone wins when staffers have authority to make customer service decisions and solve problems.By Julie SturgeonA Complaint Is an Opportunity
Find out what's working, what's not, and make people happy along the way.By Janet Edwards
June 1, 2005

By F.P. Maxson

A member calls to report that a prospective buyer is behaving suspiciously during a property showing; do you warn the membership? You hear of a toxic spill near properties listed in the MLS; should you alert the listing brokers?
March 1, 2005

Features:What’s Your Tech Investment?
Nearly 300 associations participated in the association technology survey and reveled how they use technology and the challenges still to overcome.Tomorrow’s Tech Tools 
February 8, 2005

by F.P. Maxson

What services should consumers expect from a real estate brokerage? A number of states have begun taking legal and legislative action to answer this question.