Powered by Google

Search form

Local Programs

April 4, 2012: 

Santa Barbara Association 

Ombudsman will respond to questions and complaints about members for ethics and arbitration matters. May contact members to inform them that a client or customer has raised a question or issue and may contact members to obtain information necessary to provide an informed response before matters ripen into disputes and possible charges of unethical conduct.

Create a Social Media Usage Policy

April 4, 2012: 

The purpose of this document is to provide brokers with a template that may be used when developing a social media policy for the broker’s
own firm.

Boiling Down the Boilerplate

April 4, 2012: 

The following is intended to help non-lawyers understand some of the most common provisions found in contracts. These provisions should not be inserted or modified for use in contracts without the advice of an attorney.

Sample Materials

April 4, 2012: 

The following materials are for use by local and state associations when considering and developing a local ombudsman program.

Developing an Ombudsman Program

April 4, 2012: 

Ombudsman procedures, which may be adopted and utilized at the discretion of boards and associations, are intended to provide enhanced communications and initial problem-solving capacity at the local level.

Ethics Hearing Officers

April 4, 2012: 

The document details the four hearing officer options which may be adopted locally to supplement the hearing procedures established in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®.

Arbitration Hearing Officers

April 4, 2012: 

This document details the four hearing officer options which may be adopted locally to supplement the arbitration hearing procedures established in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®.

Duty to Adopt and Enforce the Code of Ethics

April 4, 2012: 

Following are the specific articles and sections of the National Association's Bylaws which support Recommendation #1. Following that are the Procedures for Consideration of Alleged Violations of Article IV, Section 2 of the National Association's Bylaws.

Using the Logo

April 3, 2012: 

In this article the registration symbol has not been used because it has been prepared for distribution over the Internet. Some Internet browser software is not equipped to recognize or understand this symbol when it appears in a document.

Is REALTOR® the Right Word?

April 3, 2012: 

Selecting the right word to convey an idea or image is an intricate part of preparing any article for publication. Not only must the nature and knowledge of the audience be taken into consideration, but often there are space or other restrictions which affect choices. However, these decisions are never more important than when dealing with articles to or about real estate professionals and when deciding whether the term REALTOR® should be used in a particular context.

Pages