Use the link below to access the online New Member Orientation Course on the Code of Ethics developed by the National Association of REALTORS®. This course meets all learning objectives and criteria for the New Member Code of Ethics Orientation Policy (Policy Statement 47, NAR Code of Ethics and Arbitration Manual).
All member boards of the NATIONAL ASSOCIATION OF REALTORS® offer mediation as a service to their REALTOR® members. The National Association has developed the attached training materials to assist boards in meeting this requirement.
Ethics mediation is a process that may be adopted at the discretion of boards and associations. Ethics mediation will require adoption of these procedures (either verbatim or as amended locally) by action of the local board of directors (or as otherwise provided in the local bylaws).
Santa Barbara Association
Ombudsman will respond to questions and complaints about members for ethics and arbitration matters. May contact members to inform them that a client or customer has raised a question or issue and may contact members to obtain information necessary to provide an informed response before matters ripen into disputes and possible charges of unethical conduct.
The purpose of this document is to provide brokers with a template that may be used when developing a social media policy for the broker’s
The following is intended to help non-lawyers understand some of the most common provisions found in contracts. These provisions should not be inserted or modified for use in contracts without the advice of an attorney.
The following materials are for use by local and state associations when considering and developing a local ombudsman program.
Ombudsman procedures, which may be adopted and utilized at the discretion of boards and associations, are intended to provide enhanced communications and initial problem-solving capacity at the local level.
The document details the four hearing officer options which may be adopted locally to supplement the hearing procedures established in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®.
This document details the four hearing officer options which may be adopted locally to supplement the arbitration hearing procedures established in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®.