Ground Transportation
Passenger Services at O'Hare
We understand the needs of travelers and provide a variety of special passenger services to make your visit to the airport and/or the City of Chicago, pleasant and convenient. We have a diverse mix of local and national retail stores, hotels, motels, gift and news shops, restaurants, snack bars, lounges, and cafs. We provide full-service business support and a large conference center. We offer a health club, a massage center, and a salon. We have customer service personnel, information representatives, Chicago police, and medical staff available to assist you at any time. To arrange special accommodations for travelers with disabilities, contact your airline.
Hotels/Motels or other visitor services: For information on hotels/motels or other visitor services while in Chicago, please go directly to the web site for the Chicago Convention and Tourism Bureau.
Passenger Service Phone
Airport Ground Transportation 773-686-8040
Airport Main Switchboard 773-686-2200
Airline Lounge Areas Click here for listing
City of Chicago Information 311
City of Chicago, Department of Aviation, Customer Service
Toll-Free Hotline 800-832-6352
Chicago Convention and Tourism Bureau 1-877-CHICAGO
O'Hare Hilton Hotel 773-686-8000
Standard Parking Customer Service Hotline 773-686-7530
Travelers Aid 773-894-2427
TTY (Telephones for Hearing Impaired) 773-601-8333
U.S. Customs and Border Protection (CBP) 773-894-2900
UIC Medical Center 773-894-5100
Midway Airport Ground Transportation
Chicago Midway Airport is served directly by rail, taxi, shared-ride van, bus, and shuttle.
Train Services - Midway Airport is connected to downtown Chicago by the CTA Orange Line. Tickets can be purchased at the Midway Orange Line station, which is conveniently located near the airport right across Cicero Avenue. The Orange Line makes stops throughout southwest Chicago and travels right into The Loop. For further information, call: +1 312 836 7000.
Taxi and Shared-ride Van Services - Taxis are available on a first come, first served basis. Shared-ride vehicles are also available for travelers. All taxi rides are metered except for rides to downtown Chicago, which are a flat rate.
Bus and Shuttle Services - Located in front of the main terminal building, the bus / shuttle center is the primary pickup area for parking shuttles. These shuttles run 24 hours a day.
Continental Airport Express shuttles leave Midway every 15 minutes and operate between 6:00 am and 11:30 pm. Travelers are picked up in front of the main terminal building. Continental Airport Express also offers shuttles to northern suburban locations.
Omega Airport Shuttle is convenient and inexpensive for traveling between Midway and O'Hare International Airports. Shuttles leave Chicago Midway Airport every hour between 7:00 am and 10:00 pm and travel to O'Hare International Airport. Travelers are picked up at door M1 at Chicago Midway Airport.
Car Rental
Avis and Budget have been appointed the official car rental companies for the National Association of REALTORS® and the 2009 Leadership Summit. Please visit our Benefit Partners web site at www.realtor.org/realtor_benefits.
To make reservations with Avis, call 800/331-1600 and refer to the discount number #A009798, or visit the Avis Web site, www.avis.com.
To make reservations with Budget, call 800/527-0700 and refer to meeting discount number #Y490699, or visit the Budget Web site, www.budget.com.
