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Part 12: Outline of Procedure for an Arbitration Hearing Involving a Request and a Counter-Request

Part 12: Outline of Procedure for an Arbitration Hearing Involving a Request and a Counter-Request

__________________________________________________________________________ Board of REALTORS®

State of ___________________________________________

(To be mailed in advance to both parties.)

Postponement of hearing: Postponement may be granted if there are extenuating circumstances. Requests for postponement must be made in writing. Requests are reviewed by the Hearing Panel Chair. If the request is approved by the Chair, all parties shall be advised of the rescheduled hearing date.

Recording of the hearing: The Board shall, and any party (may/may not), at their own expense, have a court reporter or recorder present at the hearing, or may record the proceeding and, if transcribed, shall furnish a copy to the Secretary.

Method and objective of procedure: The Hearing Panel shall not be bound by the rules of evidence applicable in courts of law, but shall afford all parties a full opportunity to be heard, present witnesses, and offer evidence, subject to its judgment as to relevance.

Due process procedure: The hearing will proceed as follows:

(1) Chairperson cites authority to hear case and explains reason for hearing.

(2) The arbitration request and counter-request will be read into the record.

(3) The testimony of all parties and witness(es) will be sworn or affirmed. All witness(es) will be excused from the hearing except while testifying.

(4) Complainant/counter-respondent will present a brief opening statement uninterrupted, stating the amount to be arbitrated and an explanation of the source of the dispute (i.e., commission dispute, request for security deposit refund, etc. . . .) and refuting the contention that any monies are owed.

(5) Respondent/counter-complainant will present a brief opening statement uninterrupted, stating the amount to be arbitrated and an explanation of the source of the dispute (i.e. commission dispute, request for security deposit refund, etc. . . .) and refuting the contention that any monies are owed.

(6) Complainant/counter-respondent presents his case and defense by offering testimony and evidence from himself and/or his witness(es) to support the contention that monies are owed to the complainant by the respondent and refuting the contention that monies are owed to the counter-complainant.

  1. The respondent/counter-complainant may question the complainant/counter-respondent and/or his witness(es) immediately after each has testified.
  2. The Hearing Panel may question the complainant/ counter-respondent and/or his witness(es) immediately after each has testified.

(7) Respondent/counter-complainant presents her case, offering testimony and evidence from herself and/or witness(es) to support the contention that monies are owed to her by the counter-respondent and refuting the contention that she owes monies to the complainant.

  1. The complainant/counter-respondent may question the respondent/counter-complainant and/or her witness(es) immediately after each has testified.
  2. The Hearing Panel may question the respondent/ counter-complainant and/or her witness(es) immediately after each has testified.

(8) The complainant/counter-respondent may present additional testimony and evidence from himself and/or his witness(es) to further support his position as a complainant/counter-respondent.

  1. The respondent/counter-complainant may question the complainant/counter-respondent and/or his witness(es) immediately after each has testified.
  2. The Hearing Panel may question the complainant/ counter-respondent and/or his witness(es) immediately after each has testified.

(9) The respondent/counter-complainant may present additional testimony and evidence from herself and/or her witness(es) to further support her position as respondent/ counter-complainant.

  1. The complainant/counter-respondent may question the respondent/counter-complainant and/or her witness(es) immediately after each has testified.
  2. The Hearing Panel may question the respondent/ counter-complainant and/or her witness(es) immediately after each has testified.

(10) Cross-examination in which the parties are given a final opportunity to examine each other. The complainant/ counter-respondent may first ask any remaining questions of the respondent/counter-complainant and/or the respondent/counter-complainant’s witness(es). The respondent/counter-complainant may then ask any remaining questions of the complainant/counter-respondent and/or of the complainant’s/counter-respondent’s witness(es).

(11) The Hearing Panel may question either the complainant/counter-respondent and/or the respondent/ counter-complainant and/or their respective witness(es).

(12) When the parties and Hearing Panel members have no further questions, the complainant/counter-respondent and respondent/counter-complainant (respectively) may present uninterrupted closing statements.

(13) The Chair will then adjourn the hearing.

(14) The Hearing Panel will go into executive session to decide the case.

Award in arbitration hearing: The decision of the Hearing Panel in an arbitration proceeding shall be reduced to writing by the panel (setting forth only the amount of the award) and be signed by the arbitrators or a majority of them, and a copy shall be furnished to each of the parties to the arbitration. A copy also shall be filed with the Secretary of the Board.

Testimony: Any testimony relating to the character or general reputation of either party shall not be permitted unless the Hearing Panel finds that such testimony has a direct bearing on the case. The Chairperson may exclude any question which he or she deems irrelevant or argumentative.

Use of legal counsel: A party may be represented in any hearing by legal counsel. However, parties may not refuse to directly respond to requests for information or questions addressed to them by members of the panel except on grounds of self-incrimination, or on other grounds deemed by the panel to be appropriate. In this connection, the panel need not accept the statements of counsel as being the statements of counsel’s client if the panel desires direct testimony. Parties shall be held responsible for the conduct of their counsel. Any effort by counsel to harass, intimidate, coerce, or confuse the panel members or any party to the proceedings, or any action by counsel which is viewed by the panel as disruptive of the proceedings, shall be grounds for exclusion of counsel. The decision to exclude counsel for any of the foregoing reasons shall be the result of a majority vote of the members of the panel and shall be nonappealable. In the event counsel is excluded, the hearing shall be postponed to a date certain not less than fifteen (15) nor more than thirty (30) days from the date of adjournment to enable the party to obtain alternate counsel, provided, however, that such postponement shall not be authorized if it appears to members of the panel that the action of counsel has been undertaken by counsel to obtain a postponement or delay of the hearing.

Be advised all matters discussed are strictly confidential.