Developing a Local Ombudsman Program
11/10/2013 | 1:00 PM - 3:00 PM
Location: Moscone West, Room 2020
Having a local ombudsman program provides an opportunity for disputing parties to resolve their disagreement without needing to file a formal ethics complaint or arbitration request -- saving time, money, and effort on behalf of the parties and the association. We will include an explanation of the ombudsman concept; an opportunity to ask questions about your own local ombudsman program and more.
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