One-on-One Accountability Coaching
11/09/2014 | 11:00 AM - 12:30 PM
Location: Morial Convention Center, Room 208
Using feedback to coach an agent to increased productivity and hold them responsible for the results is a cirtical skill for successful managers. Identify ways to improve agent performance through one-on-one coaching, help agents to become more self reliant and lead agents to be accountable for their own performance results.
Meet the Speaker(s):
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