Explore ways to hold on to your valuable customer base, win repeat business and maximize assets. Discover inexpensive, easy-to-implement communication tools and strategies which contribute to improved retention performance. Develop a structured process for creating strategies, plans, and operational tactics to retain and win-back profitable customers. Translate proven statistical models, research and surveys into profitable customer retention strategies.

Meet the Speaker(s):
Peter Mosca Nate Hanks Bob Turner, ALC
Mindy Williams     


Event Planner
The Event Planner lets you make your own customized schedule- but it does not register you - for the Conference & Expo or the Midyear Legislative Meetings & Expo.

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