Field Guide to Professional Standards
(Updated March 2009)
This Field Guide provides quick links to essential information on NAR's 2009 Code of Ethics and Professional Standards Policy. Find out about the mandatory Code of Ethics training, Professional Standards Administrator training, and applying the Code of Ethics in real life. For a comprehensive listing of ethics and professional standards resources available from NAR, visit the Professional Standards/Code of Ethics page on Realtor.org. (A. Siudzinski, Information Specialist)
Code of Ethics Information
2009 Code of Ethics & Standards of Practice, (National Association of REALTORS®, 2009).
Code of Ethics and Standards of Practice Pamphlet, (National Association of REALTORS®, 2009).
Professionalism in Real Estate Practice Booklet, (National Association of REALTORS®, 2009).
Code of Ethics and Arbitration Manual, (National Association of REALTORS®, 2009).
"Before You File an Ethics Complaint" brochure
Duty to Adopt and Enforce the Code of Ethics
Code of Ethics Training
Code of Ethics Training -- Information and Resources
Videos: Code of Ethics--REALTORS® Pathway to Professionalism
New Member Code of Ethics Orientation--Online Course
Quadrennial Code of Ethics Training--Online Course
Applying the Code of Ethics 
>> Visit REALTOR® Magazine's Law & Ethics page for news and practical advice on using the Code of Ethics.
Day-to-day Code of Ethics matters. Part Two: Personal Transactions, (Wisconsin Real Estate Magazine, Feb. 2009).
Day-to-day Code of Ethics matters. Considerations for Listing Brokers, (Wisconsin Real Estate Magazine, Jan. 2009).
Ethics: No Need to Volunteer Source of Offers, (REALTOR® Magazine, Jan. 2009).
For Enforceable Contracts, Put It on Paper: Putting offers and contracts into writing isn't a must, but it's always best, (REALTOR® Magazine, Sept. 2008).
Saying You Sold It with a Sign: When is it appropriate to put a Sold sign in the yard of a property?, (REALTOR® Magazine, Aug. 2008).
Client's Choice Trumps Prior Relationship: When buyers switch agents without solicitation, there's no Code violation, (REALTOR® Magazine, July 2008).
Painting a True Picture: Can 'MLS' Be Used in an Agent's Web Site Address?, (REALTOR® Magazine, June 2008).
Celebrating 100 Year of the American Dream: The Golden Thread, (REALTOR® Magazine, May 2008).
Professional Standards
Brochures--Professional Standards/Mediation
Mandatory Professional Standards Administrator Training
PSTM Resources: The Professional Standards Training and Mediation Resource Database
eBooks & Other Resources
eBooks
The following ebooks and digital audiobooks are available to NAR members:
Business Ethics: It's the Right Thing to Do! (Adobe PDF)
Field Guides & More
These Field Guides and other resources in the Virtual Library may also be of interest:
Field Guide to Mediation & Conflict Resolution
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The inclusion of links on this Field Guide does not imply endorsement by the National Association of REALTORS®. NAR makes no representations about whether the content of any external sites which may be linked to this Field Guide complies with state or federal laws or regulations or with applicable NAR policies. These links are provided for your convenience only and you rely on them at your own risk.
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