Field Guide to Human Resources Essentials for Associations
(Updated February 2007)
In today's job market, it is more important then ever to find, hire and retain exemplary employees. A solid foundation in traditional human resources techniques, coupled with knowledge of Human Resources technology currently available, is key to recruiting and retaining great employees. This Field Guide will provide you with Human Resources fundamentals, as well as current trends, in HR technology. (Veronica Chawla, Information Specialist)
Contents:
Recruiting & Retaining Staff | HR Technology | Interviewing & Hiring Tips & Traps | Generation X, Y, and N | eBooks & Other Resources
Recruiting AE's
Recruiters cite referrals as top hiring tools
REALTORS® Association Models Online Planning Tool
Source: Toolkit for Recruiting AE's
10 Ways to Retain High-Performance Employees
Hire the right person
Provide a thorough orientation program
Phase in training
Provide growth opportunities
Match employee skills with the work environment
Identify and provide motivation
Reward, reward, reward
Involve employees in the decision making process
Practice what you preach
Make use of the exit interview
Source: Ten ways to retain high-performance employees, (The Canadian Manager, Summer 2000).Q
Recruiting & Retaining Staff
Recruiters cite referrals as top hiring tool, (Workforce Management, Oct. 2006). Q
Internet Recruiting Could Lead to Discrimination Claims, (HR Focus, Feb. 2006). Q
How to Identify the 'Best' Personality Traits in a New Hire, (HR Focus, Feb. 2006). Q
Employers Work to Retain Staff, Despite Rise in Job Seeking, (HR Focus, Jan. 2006). Q
As economy improves, so do odds of employees leaving, (Triangle Business Journal, July 2, 2004).
Bad credit, bad hire?, (Cincinnati Business Courier, June 25, 2004).
How to fish for the best people for your business, (Orlando Business Journal, June 16, 2004).
Giving all of HR's recruiting, (Canadian HR Reporter, Apr. 19, 2004).Q
'Recruit' from within - or else, (HR Focus, Apr. 2004).Q
How to hire the best, (REALTOR® Association Executive, Winter 2004).
Why employees stay, (REALTOR® Association Executive, Winter 2004).
How to hire an EO, (REALTOR® Association Executive, Winter 2004).
Finding and recruiting your firm's ideal bright, young candidates, (Vault.com, Winter 2004).
Recruiting pet-peeves, (Vault.com, 2004).
How to create a performance management process in your organization, (About.com, 2004).
HR Technoloy
Now Hear This!, (HR Magazine, Jan. 2007). Q
'Social Network' Recruiting, (HR Focus, Apr. 2005). Q
Internet poses new problems for recruiters, (Jacksonville Business Journal, June 25, 2004).
Internet transforms job recruiting, (Buffalo Business First, June 14, 2004).
Spam's new rules: your association's duties under the new law, (REALTOR® Association Executive, Spring 2004).
Laborious task of tracking skills and performance streamlined by technology, (Canadian HR Reporter, May 3, 2004). Q
Mine employee data to reduce turnover, (Canadian HR Reporter, Apr. 5, 2004). Q
New standards for recruitment technology to debut soon, (Canadian HR Reporter, Mar. 8, 2004). Q
Technology makes passing information easy, complying with privacy law tough, (Canadian HR Reporter, Mar. 8, 2004). Q
Diving into e-learning, (Canadian HR Reporter, Feb. 23, 2004). Q
Interviewing & Hiring Tips & Traps
Are exit interviews a way out of turnover hell?, (Call Center Magazine, Jan. 2007). Q
ADA Issues Could Arise With Wellness Plans, (HR Focus, Feb. 2006). Q
Exit-interview software ideal for employees who just don't click, (Training, Feb. 2006). Q
Fire without fear, (REALTOR® Association Executive , Winter 2004).
HR tool: ask right to hire right, (About.com, 2004).
Tutorial for first-time interviewers, (Vault.com, 2004).
Interview questions generator, (Job Interview Questions.com, 2004).
The polished interviewer, (CA Magazine, Nov. 2002). Q
Exit interviews, (Credit Union Management, Nov. 2002). Q
Tips to improved staffing decisions, (SuperVision, Oct. 2002). Q
Better interviews for people with disabilities, (Workforce, Aug. 2002). Q
How to conduct an interview, (Association Management, July, 2002). Q
Gleaning value from the exit interview, (Association Management, June 2002). Q
Generation X, Y, and N
The N Generation Goes to Work, (Optimize, Sept. 2006). Q
Move Over, Baby Boomers..., (CIO, Mar. 1, 2006). Q
Bridging the Generation Gap, (Training, Feb. 2006). Q
From New Kid on the Job to Tribal Elder..., (Newsweek, Jan. 16, 2006). Q
Employers prepare for future brain drain, (Jacksonviille Business Journal, July 2, 2004).
Gen-X and Gen-Y: teaching them the business, (Public Utilities Fortnightly, June 2004). Q
Building a workplace that recognizes generational diversity, (PM Public Management, Apr. 2004). Q
The young and the restless, (Workforce Management, 2004).
Recruiting and retaining "Generation Y and X" employees, (Chartcourse.com, Spring 2004).
College grads seek parents' approval of potential employers, (Vault.com, Nov. 13, 2000).
eBooks & Other Resources
eBooks.realtor.org
The following ebooks and digital audiobooks are available to NAR members:
Boss's Survival Guide: Making Successful Hires (Adobe eReader)
Boss's Survival Guide: Managing Performance (Adobe eReader)
Dealing with Problem Employees (Adobe eReader)
How to Motivate Every Employee (Adobe eReader)
Human Resources Management for Public and Nonprofit Organizations (Adobe eReader)
Books, Videos, Research Reports & More
The resources below are available for loan through Information Central. Up to three books, tapes, CDs and/or DVDs can be borrowed for 30 days from the Library for a nominal fee of $10. Call Information Central at 800.874.6500 for assistance.
HR Focus Q
Field Guides & More
These Field Guides and other resources in the Virtual Library may also be of interest:
National Association of REALTORS® Human Resources Toolkit
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