Did You Know: Satisfaction with Agent
December 30, 2009
By Sophia Stuart, Research Economist

- An equal or greater percentage of home buyers were ‘very satisfied’ with the qualities and skills of their real estate agent compared with results of the past two years.
- Further, the top skills valued by buyers, knowledge of the purchase process and honesty and integrity, were also those skills with which the greatest share of buyers were satisfied.
- The satisfaction and confidence that buyers had in their real estate agent’s skills translates to repeat business
- Fully 66 percent of home buyers indicated that they would definitely either use their real estate agent again or recommend him or her to another buyer.

Source: National Association of Realtors 2009 Profile of Home Buyers and Sellers
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