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![]() Three Lines of Defense Against Risk Keeping Risks Under Control Controlling Transaction Risks Agency Disclosure Avoiding Antitrust Risks Minimizing Liability from Contracts Fair Housing Risks Controlling Personnel Risks Communications Policies to Minimize Risks Insuring Against Risks More Resources: Controlling Business Risks Code of Ethics: Controlling Business Risks | Four Strategies From a Fair Housing Trainer Bonnie Sparks, CRB, CRS®, owner of Bonnie Sparks Seminars, provides training and education for real estate managers and sales associates. She offers these tips on improving fair housing compliance. 1. Hire a diverse workforce, in the office and in the field. You want all potential clients and customers to feel comfortable when they come into your office. 2. Provide adequate training for sales associates. Make sure they understand fair housing guidelines so they don't unintentionally discriminate against a protected class. 3. Have an in-house fair housing specialist review and edit your ads. 4. Help sales associates embrace diversity and change so they can be role models for changing communities. Offer diversity training that will help your salespeople become more sensitive to the customs and attitudes of different cultures. Check out NAR's At Home With Diversity program for training resouces. Red Flags for Potential Violations > | |