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Three Lines of Defense Against Risk

Keeping Risks Under Control

Controlling Transaction Risks

Agency Disclosure

Avoiding Antitrust Risks

Minimizing Liability from Contracts

Fair Housing Risks

Controlling Personnel Risks

Communications Policies to Minimize Risks

Insuring Against Risks

More Resources: Controlling Business Risks

Code of Ethics: Controlling Business Risks
  Four Strategies From a Fair Housing Trainer

Bonnie Sparks, CRB, CRS®, owner of Bonnie Sparks Seminars, provides training and education for real estate managers and sales associates. She offers these tips on improving fair housing compliance.

1. Hire a diverse workforce, in the office and in the field. You want all potential clients and customers to feel comfortable when they come into your office.

2. Provide adequate training for sales associates. Make sure they understand fair housing guidelines so they don't unintentionally discriminate against a protected class.

3. Have an in-house fair housing specialist review and edit your ads.

4. Help sales associates embrace diversity and change so they can be role models for changing communities. Offer diversity training that will help your salespeople become more sensitive to the customs and attitudes of different cultures. Check out NAR's At Home With Diversity program for training resouces.

Red Flags for Potential Violations >