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Risk management Communication Policies to Minimize Risk |
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![]() Three Lines of Defense Against Risk Keeping Risks Under Control Controlling Transaction Risks Agency Disclosure Avoiding Antitrust Risks Minimizing Liability from Contracts Fair Housing Risks Controlling Personnel Risks Communications Policies to Minimize Risks Insuring Against Risks More Resources: Controlling Business Risks Code of Ethics: Controlling Business Risks |
As the Internet and e-mail greatly expand our ability to communicate with sellers and buyers, it also creates new categories of risk. As reported on Yahoo News, a 2001 study by the Privacy Foundation found that 40 million U.S. workers who have Internet access in the office. Developing Internet Policies One-third of the 4,000 executives surveyed by Management Recruiters International last year said that although 80 percent of their management employees had access to the Internet, their companies didn’t have a policy governing its use, according to a story in a Feb. 7, 2000, issue of Industry Week. Protect yourself by creating an electronic communications policy and having sales associates sign off on it. Issues to Consider
TIP: To help ensure that your company retains a copy of all pertinent e-mails relating to transactions, encourage sales associates to send you an automatic blind carbon copy (bcc) of all real estate-related e-mails they send. —Matthew Ferrara, Matthew Ferrara Seminars, Boston
TIP: Check your state license law to determine if the signature block with associates’ name, address, phone, and e-mail must also include the state(s) in which they are licensed. Some ideas adapted from Assessment Journal, International Association of Assessing Officers, March/April 2000 Policy Tips for Effective Internet Use > |
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