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REALTOR® Emeritus |  |  | | ||
|  Keep the Transaction on Track Advanced Tip Advanced Tip Advanced Tip Broker Tip Getting to Close Advanced Tip Mortgage Basics Advanced Tip Advanced Tip Advanced Tip Inspections and Repairs Broker tip Closing Countdown Advanced Tip Going for the Close Advanced Tip Advanced Tip Advanced Tip Commission Disbursements Broker Tips Broker Tip Post-Closing Strategies Quiz: Contract to Close Bright Ideas: Contract to Close Code of Ethics: Contract to Close More Resources: Contract to Close | KEEPING THE TRANSACTION ON TRACK 4 Ways to Keep Things Moving But Stay Friends If you don’t want vendors and other parties to the transaction to stop taking your calls, practice these etiquette tips. 1. Be a good customer. Always order work and services as soon as you can and give providers a realistic amount of time to get the job done. 2. Be forceful, but courteous. Too much aggression runs the risk of alienating service providers and adding to time delays. Only come down hard as a last resort. 3. Remind people briefly, but frequently. Repetition is more likely to get results than one frantic call. 4. Always thank service providers when the job is done. Most service providers only hear from you when there’s a problem. A few words of thanks will make them want to help you next time. Portions adapted from How to List and Sell Real Estate in the 21st Century, Danielle Kennedy and Warren Jamison, Prentice-Hall 1999. For the Advanced Salesperson Hire a closing coordinator to manage all the closing details. “It’s an unbelievable value and it goes a long way in offering great customer service,” says Denise Henthorne, closing coordinator for Tupper Briggs’ Mountain Home Team, Evergreen, Colo. “Clients can call me anytime, and I usually know more about getting to closing than the practitioner. I’m the messenger to the client and a truant officer to the salesperson,” she says. 7 Reasons Buyers Cancel Deals—And What You Can Do > | |