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Architecture Guide
Cost vs. Value Report
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Take a Quiz
30 under 30
Young Professionals
REALTOR® Emeritus |  |  | | ||
|  Keep the Transaction on Track Advanced Tip Advanced Tip Advanced Tip Broker Tip Getting to Close Advanced Tip Mortgage Basics Advanced Tip Advanced Tip Advanced Tip Inspections and Repairs Broker tip Closing Countdown Advanced Tip Going for the Close Advanced Tip Advanced Tip Advanced Tip Commission Disbursements Broker Tips Broker Tip Post-Closing Strategies Quiz: Contract to Close Bright Ideas: Contract to Close Code of Ethics: Contract to Close More Resources: Contract to Close | POST-CLOSING STRATEGIES Tips for Handling Post-Closing Complaints 1. Let customers vent. Give them the chance to get our their anger and frustrations before trying to present a solution 2. Explain the facts calmly if you disagree with the customer’s interpretation. Don’t argue with customers or try to minimize their problems, even if you think the problem is imaginary. 3. Respond promptly to a complaint; delays only let frustrations build. Bright Ideas > | |