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Architecture Guide
Cost vs. Value Report
Good Neighbor Awards
Handouts for Customers
Top 100 Companies
Take a Quiz
30 under 30
Young Professionals
REALTOR® Emeritus |
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Top Articles on Customer Follow Up Back to the Future: Formal Follow-Up Programming Robert Courant, Real Estate Business, Fall 1989. BackFuture.pdf Brainstorms for Salespeople Kimberly Charles, Real Estate Today, NATIONAL ASSOCIATION OF REALTORS®, August 1990. BrainstormSalespeople.pdf Cast a Wider Net for Prospects Ivan R. Misner, REALTOR®Magazine, NATIONAL ASSOCIATION OF REALTORS®, March 1999. Celebrate with Events that Say Thank You Kerry Kidwell, Real Estate Today, NATIONAL ASSOCIATION OF REALTORS®, January 1995. CeleEventsThSay_.pdf Closing Gifts: Your Parting Thank You Michael Antoniak, REALTOR®Magazine, NATIONAL ASSOCIATION OF REALTORS®, May 2001. Cold Calling, Marketing Gimmicks, Flubs, and Closing Gifts Christina Spira, Today’s REALTOR®, NATIONAL ASSOCIATION OF REALTORS®, April 1997. Get Published: Ask Mr. Internet Michael Russer, REALTOR®Magazine, NATIONAL ASSOCIATION OF REALTORS®, February 2001. It’s More Than the Thought That Counts Kerry Kidwell, Real Estate Today, NATIONAL ASSOCIATION OF REALTORS®, June 1991. MorThanCont.pdf Powerful Closing Statements J.J. Hanley, Real Estate Business, Winter 1997. Powr_Clos_Sta.pdf A Quality Control Veteran Reveals Consumer Preferences Barlow Herget, Today’s REALTOR®, NATIONAL ASSOCIATION OF REALTORS®, September 1997. Tapping Customer Feedback Lucien Salvant, REALTOR®Magazine,NATIONAL ASSOCIATION OF REALTORS®, October 1999. Your Concierge Service Awaits Robert Freedman, REALTOR®Magazine, NATIONAL ASSOCIATION OF REALTORS®, September 1999. Material provided in part by NAR's Information Central; Virtual Library resources provided by NAR's Information Central Top Web Sites for Customer Follow-Up www.abushelofbaskets.com Gift baskets of food and accessories for every occasion and holiday. www.closingstatements.com Personalized gifts, gift baskets, home accessories, outdoor and garden gifts, because showing gratitude is good business www.eRealtycards.com Clever electronic greeting cards designed especially for real estate marketing. www.partydirectory.com Party ideas and resources from caterers to caricaturists, searchable by state. www.real-estate-creative.com Online products and guidelines for using e-mail and the Internet as effective marketing tools. www.virtualstoreus.com A portal site for a variety of online gifts—from flowers to maps to trendy gadgets from The Sharper Image. |
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