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OFFICIAL MAGAZINE OF THE NATIONAL ASSOCIATION OF REALTORS®
| Hiring Personnel Structuring Compensation Offering a competitive commission is a key to hiring and keeping top performers |
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![]() Assessing Personnel Needs Advanced-Beyond Job Descriptions: Job Matching for Real Estate Sales Recruitment Planning Advanced: What Top Performers Want from You Recruiting Salespeople Advanced: Tips for Recruiting the Seasoned Professional Recruiting Support Personnel Advanced: The Family and Medical Leave Act The Interviewing Process Advanced: Behavioral Interviewing Tips for Selecting a Psychological Test Structuring Compensation Advanced: Compensation Tips for Management Personnel |
5 Salary Variations to Consider TIP: Always discuss new commission programs with salespeople and get their buy-in before implementation.
1. Keep compensation competitive, but don't pay so much that your company isn't profitable. TIP: Consider offering higher commission splits to associates who achieve designations or complete certain training programs. —John Evans, Coldwell Banker O'Conor, Piper & Flynn Pluses in Managing 100-percent Commission Salespeople As employees, salaried sales associates offer a different, and sometimes easier, management experience, says Linda Carducci of Lynn Street, REALTORS®, Herndon, Va. You can take advantage of each associates' strength. If you have a great lister or a terrific buyer's representative, he or she can focus just on that part of the transaction and produce more money. A lower-paid transaction coordinator can pick up the slack. TIP: Create team as well as individual bonuses to motivate associates to cooperate and work together. —Ike Broaddus, Century 21 New Millennium, Alexandria, Va., in Real Estate Broker's Insider, February 2001
Salespeople's Top 7 Commission Complaints: 1. Unequal treatment among salespeople in the office. —David D'Ausilio, RE/MAX Heritage Realty, Southport, Conn. 2. Wooing a salesperson with promises of big splits and then changing the plan after he or she comes aboard. —Ken Deshaies, CRS, ABR, RE/MAX Properties of the Summit, Dillon, Colo. 3. Ever-changing rules and fees that benefit only the broker. —Jim Crawford, RE/MAX Greater Atlanta, Roswell, Ga. 4. Brokers not dealing with salespeople who "steal" clients from one another. —Ken Deshaies, CRS, ABR, RE/MAX Properties of the Summit, Dillon, Colo. 5. Having to pay a percentage of the commission on a sale—versus a flat or annual fee—to the multiple listing service. —Jim Crawford, RE/MAX Greater Atlanta, Roswell, Ga. 6. Refusing to accept alternate arrangements with clients, such as fee-for-service. —Wynne Achatz, Real Estate One, Westrick, Marine City, Mich. 7. Collecting processing fees from buyers and sellers over and above the normal commission charged. —Carlos Garcia, CRS®, GRI, The Keyes Company/REALTORS, Miami
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