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Understanding Agency, Introduction

Component 1: Facilitator Talking Points

Component 2: Agenda

Component 3: Handout 1, How is an Agency Relationship Created?

Component 4: Activity 1, Does This Make You an Agent Quiz

Component 5: Activity 1, Answer Sheet for Agent Quiz

Component 6: Handout 2, The Fiduciary Duties of an Agent

Component 7: Handout 3, Types of Agency Brokerage Relationships with Consumers

Component 8: Creating a Company Policy on Agency

Component 9: Activity 2, What Sellers’ Subagents Can and Can't Do for Buyers

Component 10: Activity 3, Scenarios for Recognizing Breaches in Fiduciary Duties

Component 11: Activity 3a: Explanations of Scenarios on Fiduciary Duties

Component 12: Other Resources
  Understanding Agency Relationships

The agency relationship establishes the legal framework of duties and responsibilities among brokers, salespeople, and consumers.

Although the laws and regulations that govern agency in real estate transactions differ from state to state, certain basic principles apply in most cases. Real estate professionals who understand the duties and limitations of different agency relationships can ensure that they meet, but do not exceed, their responsibilities to their clients. A good understanding of agency also makes it possible for associates to explain their role to clients and avoid future confusion and mistrust.

Use this tool kit — including ready-to-go agenda, activities, and talking points — to improve your sales team's understanding of the agency relationships permitted in your state and under your company’s policy.

Each element of this toolkit (worksheets, notes) is numbered at the top of the page so you can easily move through the content chronologically.

Component 1: Facilitator Talking Points

This information provides general legal information and should not be relied upon as legal guidance. Before acting, both the relevant laws and legal counsel should be consulted. This information should not be construed as specific legal advice nor as an opinion on particular facts, cases, or situations.