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  SALES MEETING TOOL KIT: USING E-MAIL EFFECTIVELY
 

Component 1: Facilitator talking points

Component 2: E-mail agenda

Component 3: Action Plan worksheet

Component 4: Story of business e-mail success

Component 5: Activity 1: E-mail Quiz (handout)

Component 6: Activity 1 answers

Component 7: Appropriate uses of e-mail (handout)

Component 8: E-mail etiquette (handout)

Component 9: E-mail marketing tips (handout)

Component 10: Making personal contact

More Resources
  Component 5: Activity 1, True-False Questionnaire

Directions: Read the following questions and answer true or false.

1. Information on the Internet is considered public information and isn’t copyright protected. Copying such information and using it in your electronic correspondence is okay. T F

2. You can’t be held liable for comments you make in e-mail. T F


3. Using e-mail is an efficient method of communication with some client groups. T F

4. Answer e-mails within a week. T F

5. Treat e-mail prospects the same way you treat traditional buyers. T F

Component 6, next page >