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  Working With Adult Learners

Real estate educator Marilyn D. Glazer, CRB, discusses some of the techniques she uses to impart knowledge to adult learners. Glazer is a Skokie, Ill.-based real estate educator and was the 1997 NATIONAL ASSOCIATION OF REALTORS® Educator of the Year and the 1999 REALTOR® of the Year for the Illinois Association of REALTORS®.

Q: What are some of the techniques you use to help adults absorb information?

Glazer: Because adult learners have a different frame of reference than younger students, using real-life examples are essential for them to value the information you provide. Generally, adult learners are externally motivated; they want to see the long-term benefits for themselves or they won’t bother learning something. I incorporate a lot of real-life real estate situations and stories to reinforce training ideas. People tell me when they take tests or want to use something they’ve learned as they negotiate a real estate transaction, they recall “Marilyn stories” to help them to focus and remember the ideas they were taught. I try to personalize the material, stories, and case studies in a way that relates to the students’ professional interests.

Q: What other teaching techniques are particularly effective with adult learners?

Glazer: Adults learn by participation and involvement. I use games and videos and group discussions because they keep students involved. And of course, the longer the training session, the more variety you need. I’m not big on role-playing, though, because a lot of people feel uncomfortable participating in it. On a one-on-one basis, it’s fine because there’s not an audience analyzing them.

Tips for Teaching Adults

Because of their life experiences and physiology, adults absorb information differently.
  • Allow time for unlearning, especially for adults who have much more ingrained ways of doing things.
  • Break information into manageable chucks, since adult learners generally have more difficulty remembering new information.
  • Incorporate more reviews into the training to aid retention.
  • Make sure that materials are task-specific and focus on real-life problems to solve.
  • Allow adults to proceed at their own pace by offering alternative exercises to those that catch on quickly.

Adapted from The Course Developer Workshop, Darryl L. Sink & Associates Inc.

ADVANCED TIP

Adapting to Learning Styles
Individuals learn in one of three primary ways. Providing materials and presentations that address all of these styles will help ensure that every individual benefits from training.
  • Visual style—The visually inclined learn by creating pictures to trigger memories, many draw or doodle.
Use: films and videos, graphs, cartoons tied to key ideas
  • Auditory style—Listening types learn by hearing sounds and conversations.
Use: lectures, questions and answer sessions, debates
  • Kinesthetic style—Kinesthetic types learn by tying ideas to feelings and sensations.
Use: role playing, real-life stories that convey emotion

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