| Retaining Top Personnel TRAINING | |||||
![]() The Cost of Turnover Orientation Motivation Coaching and Mentoring Training Goal Setting Performance Assessment Resignation and Termination More Resources: Retaining Top Personnel Code of Ethics: Retaining Top Personnel | Sources of Training Materials Although using materials from a real estate publisher or private training group is an easy option, there are many sources of training available to you at little or no cost. National, state, and local REALTOR® associations NAR and its affiliates Franchises Expert speakers on specialized topics · Title companies representatives · Appraisers · Bank representatives and other mortgage lenders · Home inspectors · Attorneys · Representatives of federal and state government agencies · State and local zoning planning authorities · Architects and builders · Web page designers · Advertising designers · Psychologists TIP: Extend your training efforts by developing a real estate library of books and tapes that salespeople can use for self-training. It’s also valuable to offer to discuss the ideas on a tape with the salesperson to reinforce learning. —Joe Meyer, Joe Meyer Presentations, Lake Grove, N.Y. __________________________ ADVANCED Online Training The success of Internet-based training isn’t as dependent on the topic as it is on the student’s learning style. Some like a classroom—the dynamics of being with others and the ability to ask questions and discuss—and others are self-directed learners who prefer to learn on their own time and take the tests independently. Some top sources for online learning are: Charles Barnes Schools (Also includes training for appraisal and other real estate specialties.) Continuing Ed Online (Also includes training for certified financial planners.) On-Time Training (Selling skills; not real-estate specific.) Real Estate Web School (Real estate license training and continuing education.) REALTOR® University (Courses from NAR and its affiliates.) TIP: Sometimes outside trainers have usually been exposed to more companies and more ideas and are less likely to agree with the way things “have always been done,” than an in-house trainer might be. —Stephan Schiffman, DEI Management Group (a sales training consultant). In Sales & Marketing Management, May 2000 10 Ways to Be a Better Trainer > | |