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Retaining Top Personnel
RESIGNATIONS AND TERMINATIONS

 

The Cost of Turnover

Orientation

Motivation

Coaching and Mentoring

Training

Goal Setting

Performance Assessment

Resignation and Termination

More Resources: Retaining Top Personnel

Code of Ethics: Retaining Top Personnel
  7 Exit Interview Questions

Start with the easiest questions, suggests Mary Johnson, a trainer with Floyd Wickman Seminars in Minneapolis.

Keep It Ethical
Never make false or misleading statements about the competition. (Article 15)

1. What company will you be working for?

2. How many companies did you interview with before deciding?

3. Did the company recruit you or did you seek it out?

4. Is there anything I can do to prevent you from leaving?

TIP: Listen carefully to reasons for leaving and what the new company has to offer. In many cases, a sense of feeling unappreciated can be as important as money in prompting a job move.

5. Are there circumstances under which you’d consider staying?

6. If you could change one thing about this company, what would it be?

7. Are you familiar with our company’s policy on receiving compensation for listings and pending closings when you leave?

Why Sales Associates Fail >
   
 
 
 
 
 
 
 
 
 
 
 












Keep It Legal
Remind the salesperson that it is unethical to solicit or divert clients or customers from your office or to take copies of customer or client files.