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Professional Standards

Professional Standards
  • Standing (left to right): Jennifer Pinnick (NAR staff), Rodney Gansho (NAR staff), Ted Loring (2003 Chair), Dale Mattison (2005 Chair), Kemper Funkhouser (2013 Chair), Carollee Porter Hayward (1987 Chair), Joe Funkhouser (1989 Vic

  • NAR's Board Policy group provides several resources to help REALTOR® associations manage ethics decisions.

  • Have you ever had a negative experience with the other party in a real estate transaction? If so, how did you handle it?

  • Our attire can change drastically in a day due to the unpredictability. But isn't this what makes our industry so exciting?

  • REALTORS® ensure high standards of professional conduct to serve the interests of their clients and customers. Based on feedback, NAR created these resources for members on how to conduct themselves professionally and show respect for property, the public and peers.

  • These resources will help association executives administer and implement the REALTORS® Code of Ethics Training Requirement, formerly known as Quadrennial Ethics Training.

  • A list of learning objectives for participants of the Professional Standards Administrator Training.

  • This outline is a very general topical outline and not a detailed outline which might be constructed to conduct a complete course.

  • The National Association of REALTORS®' preferred method of dispute resolution since 2002, mediation often results in a win-win-win for REALTOR® associations and disputing parties. This page contains an overview and index of NAR's mediation demonstration videos.

  • All member boards of the NATIONAL ASSOCIATION OF REALTORS® offer mediation as a service to their REALTOR® members. The National Association has developed the attached training materials to assist boards in meeting this requirement.