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Professional Standards

Professional Standards
  • The document details the four hearing officer options which may be adopted locally to supplement the hearing procedures established in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®.

  • This document details the four hearing officer options which may be adopted locally to supplement the arbitration hearing procedures established in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®.

  • A two-minute video with concluding remarks about the REALTORS® Pathways to Professionalism program.

  • A seven-minute video about respecting the public, from the REALTORS® Pathways to Professionalism program.

  • A two-minute video about respect for property, from REALTORS® Pathways to Professionalism program.

  • A three-minute video about respect for peers, from the REALTORS® Pathways to Professionalism program.

  • A two-minute video with introductory remarks about the REALTORS® Pathways to Professionalism program.

  • Enforcement of the Code of Ethics is a privilege and responsibility of each board and association as established in Article IV of the Bylaws of the NATIONAL ASSOCIATION OF REALTORS®.

  • Each Board/Association is required to designate a person or entity which is responsible for the administration of the Professional Standards process (which includes the processing of ethics, arbitration and mediation matters under the Code of Ethics) for the Board/Association.

  • The criteria and minimum content components of the Professional Standards Administrator Training are described in connection with each learning objective established for the course.

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