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  PREPACKAGED SALES MEETING:
FAIR ADVERTISING PRACTICES

 

Fair Advertising Practices, Introduction

Component 1: Facilitator Talking Points

Component 2: Agenda

Component 3: Handout 1, Who is protected by Fair Housing?

Component 4: Suggestions for a Company Fair Housing Policy

Component 5: Activity 1, Say It Fairly Quiz

Component 6: Activity 1, Quiz Answers

Component 7: Handout 3, What's in A Word?

Component 8: Activity 2, Advertising Critique

Component 9: Activity 2, Suggested Ad Changes

Component 10: Handout 4, Avoiding Selectivity Trap

Component 11: Activity 3, Let's Play Ad Agency

Component 12: Activity 3, Ad Creation Tips

Component 13: Other Resources
  Component 10
Handout 4: Avoiding the Targeting Trap
In many cases, advertising violates the Fair Housing Act because of poor word choices. But pictures, graphics, and media placement strategies may also result in exclusionary advertising. Consider these three major causes of nonverbal violations and some strategies for avoiding them.

1. Avoid selective use of advertising media. For example, as a general rule, do not run ads in zoned editions of newspapers or specialty newspapers (for example, a paper in a foreign language) that are distributed only in particular geographic areas or targeted to a particular ethnic or national group. Such an advertising strategy is particularly suspect if the decision is based on limiting the awareness of the property among certain protected groups. Using selective advertising media on a regular basis has the effect of preventing other groups from learning about the property.
Solution: Formulate your market based on other criteria—income, desire for a maintenance-free lifestyle, desire for lots of room for entertaining, access to activities—which do not depend on their inclusion in or exclusion from a protected class. Advertise property in a broad range of media.

2. Avoid using human models representing only one group in an advertising program. Models should be clearly definable as representing majority and minority groups, both sexes, persons with various disabilities, and children.
Solution: Either avoid the use of human models in photos or graphics, or plan a series of ads that rotate illustrations featuring different groups.

3. Avoid erratic use of the Equal Housing Opportunity logo or statement. Although using these symbols in ads is optional, using it only in some ads might be considered a subtle signal that minority buyers are welcome for only some homes.
Solution: Although it is not legally required, make a habit of using the equal opportunity logo in all ads of four column inches or larger (in line with HUD guidelines) as a way to demonstrate a commitment to fair housing.

Component 11: Activity 3, Let's Play Ad Agency >