 |  | SALES MEETING TOOL KIT: SAFETY | |
|  Component 1: Safety talking points overview Component 2: Safety Agenda handouts overview Component 3: Action Plan Worksheet Component 4: Action Plan Worksheet (blank) Component 5: Safety In The News: Safety First Component 6: Activity List Component 7: Activity 2a, 2b and 2c Worksheet Component 8: Activity 2a, 2b and 2c Answers Component 9: 10-Second Rule for Personal Safety Component 10: 10-Second Rule Reminder Card Component 11: Safety Scenario Component 12: Facilitator Notes for Safety Scenario Component 13: Defending Yourself Component 14: Other Resources | Component 11: Safety Scenario Directions: Analyze the dialogue below to identify the red flags you should be alert for. Salesperson: Hello. Prospect: Hello, I'd like to see a house that you have listed. Salesperson: O.K. May I have your name please? Prospect: Steve. Steve Smith. Salesperson: And which property would you like to see? Prospect: The one at 123 South Street. Salesperson: Let me see what I can set up, Mr. Smith. Can I have your telephone number and give you a call back? Prospect: I'm not in my office right now. Can I call you back in a hour to see what you've set up? Salesperson: That would be fine. (An hour later) Prospect: Hello. This is Steve Smith. Salesperson: We're lucky. The house you want to see on South Street is vacant right now. I've set up an appointment for this evening at 7 o’clock. Is that O.K.? Prospect: That would be fine. Salesperson: Can you meet me here at the office at about 6:45? Prospect: I'll be coming straight from a meeting at the office and will be pretty rushed. Can we just meet at the house? Salesperson: O.K. Mr. Smith. I'll see you at the house at 7 tonight. Facilitator Notes for Safety Scenario, next page > |