 |  | SALES MEETING TOOL KIT: SAFETY | |
|  Component 1: Safety talking points overview Component 2: Safety Agenda handouts overview Component 3: Action Plan Worksheet Component 4: Action Plan Worksheet (blank) Component 5: Safety In The News: Safety First Component 6: Activity List Component 7: Activity 2a, 2b and 2c Worksheet Component 8: Activity 2a, 2b and 2c Answers Component 9: 10-Second Rule for Personal Safety Component 10: 10-Second Rule Reminder Card Component 11: Safety Scenario Component 12: Facilitator Notes for Safety Scenario Component 13: Defending Yourself Component 14: Other Resources | Component 12: Facilitator Notes for Safety Scenario Use these notes to help your salespeople identify the red flags in Component 10—the safety scenario activity. (This activity is optional.) Red flag No. 1 Steve Smith doesn’t give an office or home phone number. He says that he’ll call the salesperson back. There’s no way for the salesperson to track down him if needed. Alternative: If you’re in this situation, try to get as much personal information from Mr. Smith as you can before you agree to meet with him. Even though he’s not in his office, it doesn't hurt to call and make sure he works there as a protective measure. Red flag No. 2 The salesperson informs Steve Smith that the house he wants to see is vacant. Alternative: Instead of telling a caller that a house is vacant, explain that the house is available to show. If the property is indeed vacant, take precautions. Inform colleagues where you’re going and what time you’ll be back. Bring pepper spray. Try to take a co-worker with you. Red flag No. 3 The salesperson set up an appointment after business hours. Although this alone isn’t cause for alarm, add it to the other red flags in this scenario and you’ve got a recipe for danger. Alternative: If you’re going to show a property alone at night, inform people about where you’re going and what time you’ll be back. Bring pepper spray. Try to take a coworker along with you. Red flag No. 4 Steve Smith can’t meet the salesperson at the office. He asks to meet at the property. Alternative: If you can’t meet a cold caller ahead of time, make sure to take the precautions mentioned above. Make sure you get personal information on the caller. Can the caller be reached at a work phone number? Wrap up to scenario Encourage participants to listen to their instincts. It‘s better to be safe than sorry. |